Here is the fine print. We have found over the years that it is best to spell out very clearly just what our policies are. As a very small family business, we need to charge cancellation fees to cover credit card processing fees and lost income from empty rooms. We do not like charging cancellation fees, please be sure of your trip before you book. If you are not sure of your visit or worried about cancellation charges, you may want to consider trip cancellation insurance.
Deposits: A deposit of one nights lodging or 50% of your stay, whichever is greater, is required to secure your reservation.
Cancellations: There is a $25 cancellation fee for cancellations or significant reservation changes outside the no cancellation period.
The no cancellation period is one week per room night booked. E.g.:
- One night stay, one room equals one week.
- Two-night stay, one room equals two weeks.
- Two-night stay, two rooms equals four weeks etc.
Cancellations or significant reservation changes within the no cancellation period will forfeit the deposit paid.
Any cancellation or significant reservation change within 48 hours of arrival day will be charged the full cost of the original reservation.
Early departures will be charged the full cost of the original reservation.
Booking deposits for the whole Inn or for wedding parties are non-refundable.
Occupancy: All rates are single or double occupancy. All rooms are maximum occupancy two people except the St. Helena Room which can accommodate one additional person, and the Lokoya, Palisades and Howell rooms which can accommodate up to two additional people. Additional persons are $35 per night per person.
Check in and Check Out
: Normal check-in is anytime between 3:30 PM and 6 PM. If you expect to arrive after 6 PM, please telephone. We can make arrangements for late check-ins. Check out is 11:00 AM
Payments: We accept all major credit cards, cash and traveler’s checks. Your balance, if any, is due on checkout. We will process your final bill before your departure to the credit card used to make your reservation unless you let us know you wish to use a different form of payment
Minimum Stays: There are no minimum stay requirements. Single or two night stays at weekends, special events or holidays may be at premium rates.
Pets: We ask that you do not bring your pets to the inn. If you arrive with pets, you will need to find somewhere else for them to stay or cancel your reservation for which you will be charged the full cost of your reservation.
Children: Not all rooms are suitable for children. We want you, your children and our other guests to be comfortable. Please call us if you plan to bring children under 12 so we can guide you to a room selection that will ensure you have an enjoyable stay. If you bring younger children unannounced to a room that cannot accommodate them you will need to find somewhere else for them to stay or cancel your reservation for which you will be charged the full cost of your reservation.
Smoking: Smoking is only permitted on the porches and on the deck. Please show consideration for other guests smoking preferences. Please do not smoke in your room or anywhere in the Inn. We will charge a minimum $500 cleaning fee if smoking has occurred indoors.